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About Us
At Dorset Australia we’re a proudly Australian and family owned business that supplies quality components to joiners, cabinetmakers, furniture manufacturers, shop fitters and architects.
As a family owned business we strongly value the relationships we establish and pride ourselves on the friendly, customer centric service we offer. We want to be a happy, fun, friendly and easy going company that strives to be easy as possible to deal with.
- Exceed expectations
- Send biscuits with orders
- Send our Technical Product Specialist out to site if you have an issue with any of our products.
- Drink too much coffee
- Constantly look for new ways to improve, from the website to new products
- Provide a lifetime warranty on all hardware products
- Have insanely talented musicians in office
- Train our staff to have exceptional product knowledge
- Appreciate your support and we show it with seasonal freebies
- Scour the globe for the best ideas, new products & technologies
- Support a network of local Aussie suppliers
- We don’t charge credit card fees
- We don’t keep you in the dark about back-ordered products, in the off chance we don’t have stock of an item you’ve ordered, we’ll give you a call to let you know when it’s expected in
- We’re not difficult about returning products. In fact, we’re big on being super easy to deal with, return items for any reason or no reason, hassle-free.
- We don’t run late or half supply your order, in the off chance we do you're welcome to a 10% credit
- We don’t sacrifice quality for profit
- We don't charge a minimum order fee
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